Customer Quick Start
Patient Insurance Verification & Orders
All patients must be cleared via IVR prior to 1st treatment. Subsequent treatments do not require additional IVRs.
Please make sure you populate all emails that need to be involved during the IVR process and be informed of the results. Then, submit the IVR Form to confirm benefits approval:
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Fax form to 1-888-341-7189
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After you fax your first IVR, you'll be able to log into the IVR Portal to submit future IVRs.
Please note that IVRs will be processed within 3 business days for Medicare Part B, and 3 weeks for Medicare Advantage.
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To order product, email your Product Order form to:
carinamachuca@fyfmedical.com.
Please order product at least 7 days prior to the scheduled treatment date to ensure it arrives on time.
As products and pricing changes, we will provide your practice with updated order forms.
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Download Forms
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Products
& Consignment
To track all products ordered and delivered to your office, please go to our Consignment Portal.
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If you don't have your custom, secure link, email our support team: carinamachuca@fyfmedical.com.
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Note, you will not be invoiced for products until they have been applied.
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Once applied, you will be invoiced in accordance to the NET terms in your purchase agreement.
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Invoices
& Billing
To view all your outstanding invoices for products applied, please go to your Consignment Portal.
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Click the View Invoice button to view the invoice.
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Pay any outstanding invoices via ACH or Bank Transfer.